Privacy Policy

www.xblast.app (the "Websites," "xBlast v2," or "We," "our") underscores our dedication to safeguarding and respecting the privacy of our clients or users (referred to as "you"). This Privacy Policy, in conjunction with other documents available on our Websites, governs the collection, processing, and utilization of your personal information (referred to as the "Platform Agreement").

Scope and Intent This Privacy Policy is applicable to all the Services provided on https://xblast.app/ or any other websites, pages, features, or content owned or operated by us, as well as when you utilize our mobile applications (if any) or API interface (collectively referred to as the "Services").

It's important to note that you are under no obligation to provide any personal information to xBlast v2. If you disagree with the terms of this Privacy Policy and other aspects of the Platform Agreement available on our Websites, please refrain from accessing or using the Services, or any other components of our business. By accessing or using the Services or any other aspects of our business, you acknowledge and agree that such actions constitute your consent and acceptance of the Privacy Policy and other Platform Agreement terms.

The objective of this Privacy Policy is to inform you about:

  1. The types of personal information we may collect about you and how it is utilized;

  2. Our use of IP addresses and cookies;

  3. How your personal information is disclosed to third parties;

  4. Your ability to access, correct, update, and delete your personal information;

  5. The security measures we have implemented to prevent the loss, misuse, or alteration of personal information under our control.

Personal Information Collection

When you interact with our Services or any other aspects of our business, we may collect some or all of the following information:

β€’ Identification and Contact Information: This includes your name, email, phone number, and shipping address.

β€’ Wallet Information: Such as cryptocurrency wallet IDs provided when you purchase, store, and transfer cryptocurrency assets or NFTs.

β€’ Social Media Information: We maintain a presence on platforms like Instagram, Facebook, and Twitter ("Social Media Pages"). Your interaction with us on social media may provide us with personal information based on your settings, as well as aggregate information and analytics from the companies hosting our Social Media Pages. We may also receive information from social media platforms if you link your social media accounts with your xBlast v2 account.

β€’ Community Information: This includes data related to your participation in the xBlast v2 community, including events attended and information shared through our Discord community platform.

When you visit, use, and interact with the Services, the following information may be automatically created and logged in our systems:

β€’ Device Information: This includes device manufacturer and model, operating system, IP address, unique identifiers, and browser used to access the Service. The information collected may vary based on your device type and settings.

β€’ Usage Information: Information about how you use our Service, such as the types of content you view or engage with, features used, actions taken, and the time, frequency, and duration of your activities.

β€’ Email Open/Click Information: We may collect your email and IP address, along with the date and time you open an email or click on any links in the email.

Information Obtained from Others: This includes information about you obtained from other sources as required or permitted by applicable law, such as identity verification services and public databases. We may combine this information with data collected from our Websites and Platforms to verify your identity, comply with legal obligations, and prevent fraudulent or illicit activities.

Additionally, we may collect personal information through recordings of telephone conversations between us and you (or your representatives) and through publicly available registration forms.

Some of the personal information we collect is necessary to comply with legal and regulatory obligations (e.g., information required to verify your identity). Therefore, the personal information we collect is essential for effectively and efficiently providing our services.

Utilization of Your Information

We may utilize your personal information for the following purposes:

Service Delivery: It is in our legitimate business interests to utilize your personal information to:

β€’ Provide, operate, maintain, and secure the Service;

β€’ Operate our wallet authentication tool, Vulcan, when used to verify your identity on Discord;

β€’ Create, maintain, and authenticate your account;

β€’ Administer purchases of the xBlast v2 Collector Pass NFT, provide perks, and organize events;

β€’ Personalize your experiences;

β€’ Send updates about administrative matters such as changes to our terms or policies;

β€’ Provide user support and respond to your requests, questions, and feedback.

Service Improvement: Engaging in research and development to improve the Service and create new features, as well as deriving insights from de-identified and aggregated information, is in our legitimate business interests.

Marketing and Advertising: Subject to consent where required, we and our advertising partners may use your personal information for marketing and advertising purposes, including sending direct marketing communications as permitted by law, such as notifying you of special promotions, offers, and events via email and other means.

Compliance and Protection: This includes:

β€’ Complying with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from government authorities;

β€’ Protecting our, your, or others' rights, privacy, safety, or property (including making and defending legal claims);

β€’ Auditing our compliance with legal and contractual requirements and internal policies;

β€’ Preventing, identifying, investigating, and deterring fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.

Disclosure of Personal Information

We may share the categories of personal information described above, without further notice to you unless required by law, with the following categories of third parties:

β€’ Service Providers: To assist us in meeting business operations needs and performing certain services and functions, we may share personal information with service providers, including hosting services, cloud services, and other information technology services, as well as email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and analytics services. These parties will access, process, or store personal information while performing their duties pursuant to our instructions and applicable laws.

β€’ Professional Advisors: Personal information may be shared with professional advisors such as lawyers and accountants when necessary to facilitate the services they provide to us.

β€’ Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of service to another provider (collectively a "Transaction"), your personal information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of or following that Transaction, along with other assets.

β€’ Legal Requirements: We do not voluntarily provide your personal information to government authorities or regulators, but we may disclose it where required for compliance and protection purposes described above.

Your Sharing: Through the Service, you may choose to make your personal information available to others, including:

β€’ Other users and the public when you post content on xBlast v2 and engage in public transactions through the Service; and

β€’ Social media platforms when you share content on social media.

Accessing and Changing Personal Information You have the right to access the personal information we hold about you and request corrections, updates, and blocks for inaccurate and/or incorrect data by emailing us at info@xblast.app. We typically respond to such requests within 14 days. You may also request the deletion or destruction of your personal information, account details, or transaction details by email. Depending on the nature of your request, there may be a minimal fee for accessing your personal information.

Safety

We endeavor to safeguard your personal information against misuse, loss, unauthorized access, alteration, or disclosure by implementing appropriate security measures. These security measures are regularly reviewed to adapt to legal and technological advancements. However, we cannot guarantee that such incidents will not occur despite our best efforts.

When registering for our Services, it's important to choose a strong, unique password and refrain from sharing your account credentials with third parties. If you suspect unauthorized access to or use of your account, please notify us promptly for assistance. You are responsible for all activities associated with your login credentials.

Retention of Personal Information

We will retain your personal information only for the period necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal and regulatory obligations. Typically, personal information linked to your account will be retained for five years after your account closure, and information regarding account transactions will be retained for five years from the transaction date. However, we reserve the right to adjust retention periods at our discretion for any reason. Personal information will be collected for other purposes as per our policies established from time to time.

Our Websites and Platforms may feature links to third-party websites and resources. This Privacy Policy applies solely to our website. Accessing these third-party websites or resources requires leaving our website, and we do not have control over them or their contents. Therefore, we disclaim responsibility for any third-party websites, including their content, policies, failures, promotions, products, services, or conduct, and any associated damages, losses, failures, or issues. We recommend reviewing the policies, rules, terms, and regulations of each visited website, including their Privacy Policy.

Updates and Modifications

Our policies, content, information, promotions, disclosures, disclaimers, and features are subject to modification, update, and/or supplementation at any time and at our sole discretion. In the event of changes to the Privacy Policy, we may notify all users through a notice on our website and publish the revised Privacy Policy on the Websites or Platforms.

Contact Us

If you have inquiries, comments, or concerns regarding our Privacy Policy or practices, feel free to contact us anytime at info@xblast.app. Should you have complaints regarding the collection or use of your personal information, please reach out to us first for resolution, and we will endeavor to assist you promptly.

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